Three islands, a real address
The village’s official introduction identifies Harbor Island, North Bay Island and Treasure Island. Those names help orient the call without replacing the numbered address.
Explain which building and entrance you mean, especially if the vehicle approach and pedestrian entrance differ. For nearby mainland context, the Miami Shores information has its own address notes.
Describe the private lock
Can you reach your unit but not turn its key? Or is the only obstacle a common entrance managed by the building?
Keep the two issues distinct. Our home lock page concerns an authorized private-door request; a shared credential or entrance requires discussion with the responsible manager rather than an assumption about scope.
Keep the right person involved
Ask the owner or manager about approval if you are unsure who controls the hardware.
Explain any arrangement needed to reach the affected door and whether a working spare exists. With the island, full address and job description in hand, call to confirm current availability and ask what information is needed before an estimate.